| ID | 050737 |
| Call Number | 025/LAN |
| Title Proper | Implementing digital reference services: setting standards and making it real |
| Language | ENG |
| Author | Lankes, R. David |
| Publication | London, Facet Publishing, 2003. |
| Description | xv, 232p.+ 26cm. |
| Standard Number | 1856044629 |
| Price. Qualification | 45 |
| Classification Number | 025 |
| Key Words | Electronic Reference Services (Libraries)-Congresses |