| ID | 167103 |
| Title Proper | Management of Performance and Performance of Management |
| Other Title Information | Getting to Work on Time in the Indian Bureaucracy |
| Language | ENG |
| Author | Solanki, Aakash |
| Summary / Abstract (Note) | This paper departs from the analytic lens of citizen versus the state and brings to attention intra-bureaucratic interactions in the wake of Aadhaar by focusing on the ongoing implementation of an Aadhaar Enabled Biometric Attendance System (AEBAS). Based on ethnographic research in a North Indian state, I show how AEBAS’ goals of performance evaluation and management were partially, and unintentionally, circumvented by staff members, in part owing to the socio-technical design of the system. I argue that an unintended consequence of projects using digital media technologies to quantify and manage performance is their tendency to produce a performance of management, and that scholars and activists must pay attention to such disjunctures inherent in projects of command and control. |
| `In' analytical Note | South Asia: Journal of South Asian Studies Vol. 42, No.3; Jun 2019: p.588-605 |
| Journal Source | South Asia: Journal of South Asian Studies 2019-09 42, 3 |
| Key Words | State ; Bureaucracy ; Management ; India ; Surveillance ; Infrastructure ; Accountability ; Transparency ; Efficiency ; New Media ; Aadhaar ; Audit ; Dashboard ; Fingerprint |