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USERS (2) answer(s).
 
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1
ID:   176097


Consumers or users? the impact of user learning about smart hybrid heat pumps on policy trajectories for heat decarbonisation / Parrish, Bryony; Foxon, Timothy J.; Hielscher, Sabine   Journal Article
Parrish, Bryony Journal Article
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Summary/Abstract Decarbonisation policies often emphasise the uptake of new end-use technologies, seeing people as consumers of technologies with predictable impacts. In the UK, smart hybrid heat pumps (SHHP) have attracted policy interest as a technology potentially offering multiple benefits for home heat decarbonisation. This paper draws on domestication theory, a perspective that frames people as users who actively learn about technologies, to analyse interviews and observations with installers and users involved in the first UK trial of SHHP. This perspective reveals that users’ learning about SHHPs may erode part of the energy savings they offer and have implications for future technology uptake, including the trajectories of heat decarbonisation currently envisaged by policy makers. However, it also reveals opportunities for policy making to influence user learning, including paying closer attention to material elements such as radiator controls and space to air laundry alongside improved information provision. This could be supported by engaging with users as their learning emerges over time. Overall, the paper highlights the policy relevance of technology use as well as uptake and adds to calls for energy policy to think beyond information provision and economic incentives to engage with households, implying a less deterministic approach to policy making.
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2
ID:   117229


Smart grids or smart users? involving users in developing a low / Verbong, Geert P J; Beemsterboer, Sjouke; Sengers, Frans   Journal Article
Verbong, Geert P J Journal Article
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Publication 2013.
Summary/Abstract This article analyses practices and perceptions of stakeholders on including users in smart grids experiments in the Netherlands. In-depth interviews have been conducted and smart grid projects have been analysed, using a Strategic Niche Management framework. The analysis shows that there is a clear trend to pay more attention to users in new smart grid projects. However, too much focus on technology and economic incentives can become a barrier. Some institutional barriers have been identified. New innovative business models should be developed to explore different options to involve users. The many pilot and demonstration projects that are taking shape or are being planned offer an excellent opportunity for such an exploration. Learning on the social dimensions of smart grids, and the international exchange of experiences can prevent a premature lock-in in a particular pathway.
Key Words Smart Grids  Users  Strategic Niche Management 
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