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1 |
ID:
177173
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Summary/Abstract |
As government welfare programming contracts and NGOs increasingly assume core aid functions, they must address a long-standing challenge—that people in need often belong to stigmatized groups. To study other-regarding behavior, we fielded an experiment through a text-to-give campaign in Greece. Donations did not increase with an appeal to the in-group (Greek child) relative to a control (child), but they were halved with reference to a stigmatized out-group (Roma child). An appeal to fundamental rights, a common advocacy strategy, did not reduce the generosity gap. Donations to all groups were lower near Roma communities and declined disproportionately for the Roma appeal. Qualitative research in 12 communities complements our experiment. We conclude that NGO fundraising strategies that narrowly emphasize either in-groups or out-groups, or fundamental rights language, may not be as effective as broader appeals, and we discuss implications for public goods provision in an era of growing nationalism.
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2 |
ID:
161437
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Summary/Abstract |
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic conditions deprived many refugees of the benefits of asylum and formal relocation procedures, and also reduced the Greek government's popularity among natives. We argue that governments, regional and international organizations, and aid groups can undermine compliance with their own policies by mishandling information dissemination. Common crisis-management tools—such as frequent policy changes, information dissemination limits, and ad-hoc policy implementation—can easily backfire. Information mismanagement can lead people to develop deep distrust in government and aid organizations, and instead turn to informal brokers like smugglers. To assess our theory, we draw on over 80 discussions with migrants and refugees in Greece, on 25 semistructured interviews with aid workers and government officials, and on weekly rumor correction newsletters produced by the nongovernmental organization Internews. We conclude that governments must prioritize effective communication and policy transparency, especially in crisis contexts.
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